Last update September 3rd, 2022
If your Dolce Gusto doesn’t pierce the coffee capsules, the water flows but you don’t have any coffee! Or the water doesn’t flow but is blocked by the capsule! This is a common problem that occurs with many capsule coffee makers, but it is easily solved by yourself.
Follow our guide to find out the main reasons for the problem of a Dolce Gusto that no longer pierces the capsules and the solutions to repair your coffee machine alone. If your coffee maker model is a L’OR Barista, see our solutions for a L’OR Barista that doesn’t pierce capsules. If it’s a Nespresso see Problem with a Nespresso that doesn’t pierce the capsules anymore.
Why my Dolce Gusto no longer pierces the capsules
There are essentially two causes for a Dolce Gusto that does not pierce the capsules:
- the water pump that sends pressurized water to pierce the capsule malfunctions: in the following paragraph you will see how to restart and test the Dolce Gusto pump;
- the nozzle that pierces the Dolce Gusto capsules is dirty or damaged.
The main cause of a Dolce Gusto coffee maker that no longer brews capsules is related to the machine’s water system. Before disassembling anything, it is advisable to descale the Dolce Gusto.
Why my Dolce Gusto no longer pierces the capsules
There are essentially two causes for a Dolce Gusto that does not pierce the capsules:
- the water pump that sends pressurized water to pierce the capsule malfunctions: in the following paragraph you will see how to restart and test the Dolce Gusto pump;
- the nozzle that pierces the Dolce Gusto capsules is dirty or damaged.
The main cause of a Dolce Gusto coffee maker that no longer brews capsules is related to the machine’s water system. Before disassembling anything, it is advisable to descale the Dolce Gusto.
How to repair a Dolce Gusto that no longer perforates the capsules
Disconnect your Dolce Gusto from the mains before carrying out any electrical work.
Dolce Gusto no longer pierces capsules: clean the piercing nozzle
A nozzle allows the water under pressure to pierce the capsules. If the nozzle is clogged or clogged, it cannot pierce the capsules of the Dolce Gusto. It must be cleaned.
To clean the perforating nozzle, the coffee maker must be dismantled:
- Remove the tank with the easily removable parts.
- Where the reservoir is normally located, towards the middle of the coffee maker, there is the cleaning spring for the nozzle. It is like a small needle.
- Next, locate the nozzle that pierces the capsules: above the capsule holder.
- Push the spring into the nozzle hole to remove impurities such as scale, coffee grounds, etc.
If you notice limescale, descale your Dolce Gusto.
You can now find your good coffee recipes!
Dolce Gusto does not pierce the capsules: reboot the Dolce Gusto and test the Dolce Gusto pump
The Dolce Gusto pump has stopped working if the coffee maker was operated with an empty water tank. Follow the procedure to restart the Dolce Gusto’s water pump.
If the pump doesn’t reboot, you need to test the Dolce Gusto pump. This is a rather delicate operation, so if you are not comfortable with it, have it done by a professional repairman. It involves disassembling the machine to access the pump and check its operation outside the Dolce Gusto.
Follow the procedure to test the Dolce Gusto pump.
I’ve tried everything, my Dolce Gusto doesn’t pierce the capsules!
We have seen the main causes of a Dolce Gusto that has problems perforating the coffee capsules. If the problem continues:
